AOs and BCs can view up to 30 days of past manifest data on the PackageRoute Web App. This is helpful for reviewing historical stop data and route performance.
You can access route history from both the Monitor page and the Route page:
📍 On the Monitor Page:
-
Go to the Monitor page.
-
At the top center of the map, click the date selector.
-
Choose the date you want to view (up to 30 days in the past).
🛣️ On the Route Page:
-
Open the Route page from the left-hand menu.
-
Use the route selector to choose the route you want to review.
-
Click Date to select the date you’d like to view.
To view stop history and scanner events, including details that can help resolve disputes, check out this article:
👉 Global Search to view stop history and resolve disputes
Have more questions?
For assistance, contact our support team via text or call at (360) 540-3295.
You can also reach us by email at support@packageroute.com or submit a ticket through our Submit a Request page.