Your billing date in PackageRoute is based on the date of your first payment. This helps us ensure consistency in your monthly billing cycle.
How Your Billing Date Is Set
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New users with a free trial:
Your billing date is based on the first payment after the trial ends.
Example: If your trial ends and your first payment is made on March 12, your future billing dates will fall on the 12th of each month. -
Returning customers or new operations:
Your billing date is set based on the date the subscription started, regardless of any previous account history.
Need to Change Your Billing Date?
If you'd like to adjust your billing cycle, reach out to our support team. We're happy to help accommodate your needs where possible.
Have more questions?
Contact our support team via text or call at (360) 540-3295
Send us an email at support@packageroute.com or submit a ticket here: Submit a request