Billing information in PackageRoute is only accessible to certain user roles.
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AOs have full access to billing information and can activate or deactivate routes.
Granting Billing Access
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BCs can be granted billing access upon request.
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To grant a BC access to billing, please contact our support team: 📞 Call or text: (360) 540-3295
📧 Email: support@packageroute.com -
When requesting access, please provide the BC’s FedEx ID to ensure the correct user is updated.
Changing a Driver to a BC
If you need to make a driver a BC before granting them billing access, follow these steps: 🔗 How to make a driver a BC
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Have more questions?
Contact our support team via text or call at (360) 540-3295
Send us an email at support@packageroute.com or submit a ticket here: Submit a request