Depending on your ISP’s payroll structure, AOs and BCs can choose to set the pay period length to 1 week or 2 weeks. This setting determines the default range for timecard exports.
How to Set the Pay Period Length
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Open Settings
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Navigate to Timecards
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At the top of the page, locate the Pay Period section
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Use the dropdown menu to select either:
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1 week
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2 weeks
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Once selected, this will apply to all future pay periods and timecard exports.
⚠️ Changing the pay period length will not retroactively update previous timecard data — the new setting applies moving forward only.
If you have questions about setting up your timecard exports or aligning this with your payroll system, please contact our support team for assistance.
Have more questions?
For assistance, contact our support team via text or call at (360) 540-3295.
You can also reach us by email at support@packageroute.com or submit a ticket through our Submit a Request page.