PackageRoute has officially reached end-of-service. You can keep using your account in read-only mode until login access is fully disabled on April 30, 2026.
You can contact Descartes GroundCloud by phone or email for assistance. Please remember to include your name, FedEx ID number, and a detail description of what you're experiencing.
Contact Support via Email:
Send us an email at servicedesk@descartes.com
Call us:
Feel free to text or call at (218) 864-7900 opt 2